IT SERVICE MANAGEMENT
Enterprise IT Service Management
Improve service delivery with eleven ITIL® processes, codeless configuration, flexible portals, and powerful dashboards. Easy administration, extensibility, quick upgrades, inclusive licensing, and a vibrant user community accelerate time to value while reducing the total cost of ownership.
Benefits
- Adapt quickly to new business needs with rapid and easy configuration
- Reduce administrative burden and optimize costs with IT self-service and automation
- Show business value, and target areas for improvement with dashboards and KPIs
- Improve customer satisfaction through more streamlined, consistent, and effective service delivery
- Extend service management capabilities to other departments
- Enjoy simple licensing and flexible deployment options
